Browse Books: Business & Economics / Total Quality Management

Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization By C. William Crutcher, Fernando Flores (Foreword by) Cover Image
$27.45
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Developing Lean Leaders at all Levels: A Practical Guide By George Trachilis (Contribution by), Jeffrey K. Liker Cover Image
$29.95
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The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company By Art Byrne, James Womack Cover Image
$37.00
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It's a Whole New Ball Game With Creative Financing By W. Eddie Speed Cover Image
$9.99
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